Dolphin Encounter (n0n-swim) – $99 per Adult/$99 per Child, – Must be 1 year old+ everyday
You and your children will be able to enjoy safe and fun activities in Punta Cana has especially designed for all ages. The Encounter program is filled with informative and fun facts about the dolphins; you will learn everything about them in their own pool environment. This is the best program for kids as it is the ideal activity to introduce them to and respect for animals.
The time slots available includes a guaranteed Dolphin Encounter program, educational briefing, & transportation. This can be 2 – 3 hours of activities.
Hotel / Resort Guests:
Dolphin World Online Promotions:
Upon arrival, please proceed to check-in window, present your dolphin program confirmation number or your last name, which you will receive after making your reservation via email or text.
Refunds / Cancellations and Changes:
All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.
WE STRONGLY RECOMMEND THE PURCHASE OF TRIP INSURANCE, which will cover your purchase 100% for any interruptions to your Dolphin World activities! We recommend TravelEx Insurance. Ask a Dolphin World Travel professional for advice on Travel Insurance.
Frequently Asked Questions:
To get to our location you can do this in three ways: By car rental, through a taxi or when purchasing your program reserve your transportation (Hotel-Location-Hotel) which is already included in the price of any of our programs.
If you come by car, you need to head to the intersection of the highway with Av. Barcelo Downtown and find a new complex in the area with several shops. Our site is located INSIDE Downtown just down the main circuit. It is easy to locate because our main entrance is identified by a large palapa 18 feet high.
Our programs are conducted in a seminatural habitat that is not located at sea.
Your companions can be present while you do your program without any cost. We have a special area for them. The only regulation is that it can not go with cameras, video or cell. If you choose to buy your program and reserve your transportation, you must include your companions and they have an additional charge of $20.00 USD per person.
By the time, our location in Punta Cana only has three Dolphin interaction programs. In the future we will have more surprises for you.
We have no towel service at the moment, it is necessary that you bring your own.
We have no cost lockers where you can leave your belongings safely and reliably as we have locks on the latest technology.
Infants are considered children 1 to 5 years, whom do not pay the service, however for the Encounter program must have 1 year of age and / or life jacket must fit properly.
We consider them children 6 to 12 years, but for programs should measure 1.20 m and in the company of a paying adult or 1.40 m to perform any program alone. The children will do activities appropriate to their age and height.
Royal Swim: Foot Push, Dorsal Tow, Handshake, Kiss, Hand target, hug.
Swim Adventure: Belly Ride, Boogie push, Hug, Hand target, handshake, kiss.
Dolphin Encounter: Hand target, kiss, handshake, as well as information about the behavior and anatomy of dolphins.
Royal Swim: 10 maximum.
Swim Adventure: 12 people maximum.
Dolphin Encounter: 15 to 20 people maximum.
We recommend to arrive at least 45 minutes before your scheduled time as you need to check in and receive a small induction.
Dolphins have a specifically balanced diet according to their age, activity and development, so feeding dolphins is not allowed as this could affect their health.
No, we currently do not have this service, our programs are educational and interactive. However, we invite you to participate in any of our programs, you can review the security policies section for more information on the participation of people with disabilities.
Yes, we have transportation service included for those who have a dolphin swim program (service not available for hotels in La Romana zone). Companions shall make an additional payment of 20 USD. (This service must be requested through email to email@example.com or by phone 24 hours before the program).
All our units have the Dolphin Discovery logo, plus our staff will have distinctive uniform.
The timetables for your pick up and return will be scheduled at the time of your reservation.
The use of life jackets is required in all water programs, our staff will provide the jacket that best suits your complexion, we have jackets available in different sizes and for babies one year old and up.
People with disabilities may participate in our programs, this requires filling a format and send it via email to firstname.lastname@example.org, in this format is to specify the type of special attention they require and based on this information we can determine which is the best program for you and how many people will assist you.
For security reasons, is not allowed to use cameras in the water, professional photos will be available for sale.
Our programs dolphin swim Swim Adventure and Royal Swim are not allowed for pregnant women, however our Dolphin Encounter program is a great option for women with up to 5 months of pregnancy, previously signing a waiver and accompanied by another adult.
Our programs go on rain or shine, so there are no cancellations or refunds in these cases.
Includes: Dolphin Swim Program – A 20-30 minute shallow water experience including touching, playing, kissing and training with a dolphin. Perfect for non-swimmers! In this program there is NO Swimming with the Dolphins. Plus, Transportation in the Bavaro/Punta Cana Area. Book Now!
Reservation Office Hours
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