Punta Cana Dolphin Encounter

Bavaro Beach Area

Dolphin Encounter (n0n-swim) – $99 per Adult/$99 per Child, – Must be 1 year old+  everyday   

You and your children will be able to enjoy safe and fun activities in Punta Cana has especially designed for all ages. The Encounter program is filled with informative and fun facts about the dolphins; you will learn everything about them in their own pool environment. This is the best program for kids as it is the ideal activity to introduce them to  and respect for animals.

Inclusions:

  • A 15-20 minute educational presentation prior to entering the water with the dolphins.
  • A 30 minute in all shallow water experience includes touching and training with a dolphin. Also you will get to pet, play, hold and kiss your dolphin too!
  • Personal photo opportunities with a dolphin.
  • A life jackets will be provided for use during the dolphin session. Wet Suits are NOT provided.
  • Guests should bring their own bathing suits and towels.
  • Lockers, Showers, and Changing rooms available.
  • Each Dolphin session is unique, based upon the guests and dolphins.
  • Observer gets to watch the dolphin interaction.
  • Children from 8 years or more 120cm tall may participate alone in the Encounter program paying adult rate.
  • Children from 1 up to 7 years old or with less than 120cm tall may participate accompanied by 1 adult in the Encounter program.
  • Personal photo opportunities with a dolphin.
  • A life jackets will be provided for use during the dolphin session. Wet Suits are provided seasonally.
  • Guests should bring their own bathing suits and towels.
  • Lockers, Showers, and Changing rooms available.
  • Each Dolphin session is unique, based upon the guests and dolphins.
  • Observer gets to watch the dolphin interaction.
  • 10 participants maximum per dolphin session. (which can be broken into smaller groups).
  • Open 365 Days a Year

Available:

The time slots available includes a guaranteed Dolphin Encounter program, educational briefing, & transportation. This can be 2 – 3 hours of activities.

  • 09:00 AM
  • 11:00 AM
  • 01:00 PM
  • 03:00 PM

Location:

 

  • Dolphin Discovery Punta Cana is located at Carretera De Veron Bavaro La Altagracia Province Higuey Town. This location is in between Bavaro Beach and Punta Cana Airport.

Hotel / Resort Guests:

  • To get to the location you can do this in three ways: By car rental, through a taxi or when purchasing your program reserve your transportation (Hotel-Location-Hotel) which is already included in the price of any of the dolphin programs.
  • Transportation is included with your dolphin program reservation (service not available for hotels in La Romana zone). (This service must be requested through email to customercare@dolphindiscovery.com 48 hours before the program).
  • If you choose to buy your program and reserve your transportation, you must include your companions and they have an additional charge of $20.00 USD per person.

Dolphin World Online Promotions:

  • Make your reservation more than 8 days or more in advance get 5% off each person. Rebate will be mailed to you.
  • In order to get his rebate, you must call (800) 667-5524 and book this reservation over the phone or book online.
  • If you book online, you will need to email us and state, you would like to get the rebate.  Our email address, dolphinworldresponse@gmail.com

Redemption Instructions

Upon arrival, please proceed to check-in window, present your dolphin program confirmation number or your last name, which you will receive after making your reservation via email or text.

  • Confirmation number is a must for entrance.
  • You do not need to have a printed voucher.
  • All customers/participants are required to sign liability waivers before participating in this activity.

 

Refunds / Cancellations and Changes:

All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.

  • A 10% service charge will apply per person for any cancellations prior 31 days of activity date.
  • A 50% service charge will apply per person for any cancellations within 30 – 15 day period prior activity date.
  • A 75% service charge will apply per person for any cancellations within 14 – 8 day period prior activity date.
  • Prior 8 days of your reservation date, you may change your reservation to a gift certificate, where you would not incur any penalties except the change fee. This gift certificate will be good for 1 year from the date of the certificate.
  • NO REFUND WILL BE GIVEN TO ANY ACTIVITY PARTICIPANTS who cancel within the 7 day period, does not show up, are late for scheduled program(s). Once a reservation has a confirmation number and confirmed, a refund or change can only be made more than 7 days of the activity date and any change to the program date is subject to availability. Changes made to existing reservations are subject to a $25.00 per person change fee.
  • The Dolphin Swim goes on Rain or Shine.

WE STRONGLY RECOMMEND THE PURCHASE OF TRIP INSURANCE, which will cover your purchase 100% for any interruptions to your Dolphin World activities! We recommend TravelEx Insurance. Ask a Dolphin World Travel professional for advice on Travel Insurance.

 

Frequently Asked Questions:

How do I get to Dolphin Discovery Punta Cana?

To get to our location you can do this in three ways: By car rental, through a taxi or when purchasing your program reserve your transportation (Hotel-Location-Hotel) which is already included in the price of any of our programs.

If I want to get to Dolphin Discovery Punta Cana by car, what can I do?

If you come by car, you need to head to the intersection of the highway with Av. Barcelo Downtown and find a new complex in the area with several shops. Our site is located INSIDE Downtown just down the main circuit. It is easy to locate because our main entrance is identified by a large palapa 18 feet high.

Are programs carried out in the sea or tanks?

Our programs are conducted in a seminatural habitat that is not located at sea.

If my friends want to go with me without swimming, do they have to pay a special fee as observers?

Your companions can be present while you do your program without any cost. We have a special area for them. The only regulation is that it can not go with cameras, video or cell. If you choose to buy your program and reserve your transportation, you must include your companions and they have an additional charge of $20.00 USD per person.

Besides dolphin programs, are there other activities in Punta Cana?

By the time, our location in Punta Cana only has three Dolphin interaction programs. In the future we will have more surprises for you.

Could I have a towel if I swim with dolphins in Punta Cana?

We have no towel service at the moment, it is necessary that you bring your own.

Is there a safe place where I can leave my stuff?

We have no cost lockers where you can leave your belongings safely and reliably as we have locks on the latest technology.

What is your policy on children?

Infants are considered children 1 to 5 years, whom do not pay the service, however for the Encounter program must have 1 year of age and / or life jacket must fit properly.

We consider them children 6 to 12 years, but for programs should measure 1.20 m and in the company of a paying adult or 1.40 m to perform any program alone. The children will do activities appropriate to their age and height.

What activities are carried out in each program?

Royal Swim: Foot Push, Dorsal Tow, Handshake, Kiss, Hand target, hug.

Swim Adventure: Belly Ride, Boogie push, Hug, Hand target, handshake, kiss.

Dolphin Encounter: Hand target, kiss, handshake, as well as information about the behavior and anatomy of dolphins.

How many people are in the water at the same time?

Royal Swim: 10 maximum.

Swim Adventure: 12 people maximum.

Dolphin Encounter: 15 to 20 people maximum.

How early should I arrive?

We recommend to arrive at least 45 minutes before your scheduled time as you need to check in and receive a small induction.

Can I feed the dolphins?

Dolphins have a specifically balanced diet according to their age, activity and development, so feeding dolphins is not allowed as this could affect their health.

Do you offer therapy programs with dolphins?

No, we currently do not have this service, our programs are educational and interactive. However, we invite you to participate in any of our programs, you can review the security policies section for more information on the participation of people with disabilities.

Do you have transportation service?

Yes, we have transportation service included for those who have a dolphin swim program (service not available for hotels in La Romana zone). Companions shall make an additional payment of 20 USD. (This service must be requested through email to customercare@dolphindiscovery.com or by phone 24 hours before the program).

How I can recognize the transportation vehicle?

All our units have the Dolphin Discovery logo, plus our staff will have distinctive uniform.

What will be the schedule of my transportation?

The timetables for your pick up and return will be scheduled at the time of your reservation.

Will I have to wear a life jacket?

The use of life jackets is required in all water programs, our staff will provide the jacket that best suits your complexion, we have jackets available in different sizes and for babies one year old and up.

I am a person with disabilities, Can I participate in the programs?

People with disabilities may participate in our programs, this requires filling a format and send it via email to info@dolphindiscovery.com,  in this format is to specify the type of special attention they require and based on this information we can determine which is the best program for you and how many people will assist you.

Can I use my camera?

For security reasons, is not allowed to use cameras in the water, professional photos will be available for sale.

Can pregnant women participate?

Our programs dolphin swim Swim Adventure and Royal Swim are not allowed for pregnant women, however our Dolphin Encounter program is a great option for women with up to 5 months of pregnancy, previously signing a waiver and accompanied by another adult.

 

What if there is inclement weather?

Our programs go on rain or shine, so there are no cancellations or refunds in these cases.

 

Includes: Dolphin Swim Program – A 20-30 minute shallow water experience including touching, playing, kissing and training with a dolphin. Perfect for non-swimmers! In this program there is NO Swimming with the Dolphins. Plus, Transportation in the Bavaro/Punta Cana Area. Book Now!