Dolphin Encounter (non-swim) – $99 per Adult/$89 per Child, – Must be 1 year old+ everyday
The Dolphin Encounter program is especially designed for you and your family to share a special activity where nature merges with fun so eloquently and making it the ideal activity to introduce kids to nature and these amazing animals. You will be delighted with all the new things you learn about this awesome marine animals. It’s truly an unforgettable experience, where you and the dolphin will show you, unlimited love, giving you a kiss and a handshake and other shallow water behaviors. All the dolphins programs in Vallarta include the admission to Aquaventuras Park. Come to enjoy 10 water slides, a fresh ride along the river, a kid’s playground and a swimming pool area all in a fantastic park!
A 15-20 minute educational presentation prior to entering the water with the dolphins.
A 40 minute in all shallow water experience includes touching and training with a dolphin. Also you will get to pet, play, hold and kiss your dolphin too!
Personal photo opportunities with a dolphin.
A life jackets will be provided for use during the dolphin session. Wet Suits are NOT provided.
Guests should bring their own bathing suits and towels.
Lockers, Showers, and Changing rooms available.
Each Dolphin session is unique, based upon the guests and dolphins.
Observer gets to watch the dolphin interaction.
Children from 8 years or more 120cm tall may participate alone in the Encounter program paying adult rate.
Children from 1 up to 7 years old or with less than 120cm tall may participate accompanied by 1 adult in the Encounter program.
Observer gets to watch the dolphin interaction.
Aquaventuras Park admission, Access to facilities (lockers, showers, restrooms), Dolphin and Sea Lion show, One round at the Zip Line, Climbing Wall and Challenge, Lounge chairs area, & Towel service
10 participants maximum per dolphin session. (which can be broken into smaller groups).
The park is open 365 days a year.
The time slots available includes a guaranteed Dolphin Encounter program, educational briefing, Aquaventuras Park admission, use of lounge chairs, lockers, showers. This can be 3 –5 hours of activities.
Dolphin Discovery Puerto Vallarta – the dolphinhabitat is located inside Aquaventuras Park Vallarta, one of the most popular locations, Carretera Tepic Km 155 Bahía de Banderas 63732 Nuevo Vallarta
The park is 10 minutes from the airport and the taxi fee from the airport is about $25 dollars per trip or $7.5 dollars per person if it is a large group. Try to look for the yellow local taxis, they will charge about $6 dollars per trip. Depending how far your hotel is from the airport, you might have to pay a little more.
The park is located 15 minutes from the dock by taxi.
Even though the park is located in Nuevo Vallarta, Nayarit, the park is under Jalisco time zone for operation purposes.
Dolphin World Online Promotions:
Make your reservation more than 8 daysor more in advance get 5% off each person. Rebate will be mailed to you.
In order to get his rebate, you must call (800) 667-5524 and book this reservation over the phone or book online.
If you book online, you will need to email us and state, you would like to get the rebate. Our email address, firstname.lastname@example.org
Upon arrival, please proceed to check-in window, present your dolphin program confirmation number or your last name, which you will receive after making your reservation via email or text.
Confirmation number is a must for entrance.
You do not need to have a printed voucher.
All customers/participants are required to sign liability waivers before participating in this activity.
Refunds / Cancellations and Changes:
All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.
A 10% service charge will apply per person for any cancellations prior 31 days of activity date.
A 50% service charge will apply per person for any cancellations within 30 – 15 day period prior activity date.
A 75% service charge will apply per person for any cancellations within 14 – 8 day period prior activity date.
Prior 8 days of your reservation date, you may change your reservation to a gift certificate, where you would not incur any penalties except the change fee. This gift certificate will be good for 1 year from the date of the certificate.
NO REFUND WILL BE GIVEN TO ANY ACTIVITY PARTICIPANTS who cancel within the 7 day period, does not show up, are late for scheduled program(s). Once a reservation has a confirmation number and confirmed, a refund or change can only be made more than 7 days of the activity date and any change to the program date is subject to availability. Changes made to existing reservations are subject to a $25.00 per person change fee.
The Dolphin Swim goes on Rain or Shine.
WE STRONGLY RECOMMEND THE PURCHASE OF TRIP INSURANCE, which will cover your purchase 100% for any interruptions to your Dolphin World activities! We recommend TravelEx Insurance. Ask a Dolphin World Travel professional for advice on Travel Insurance.
Frequently Asked Questions:
What days of the week is Aquaventuras Park Vallarta opened?
The park opens every day from 10 a.m. to 6 p.m. except Mondays and Fridays. There are no shows during those days; however, dolphin programs are always available during the week.
How much is Aquaventuras Park Vallarta admission?
For visitors, the regular price is $25 dollars per adult and $19 dollars per kid. However, Sea Aquaventuras Vallarta entrance is free for all dolphin programs’ participants.
Do water slides have age and height restrictions in Aquaventuras Park Vallarta?
For safety reasons, water slides do have age and height restrictions; however, there are special water slides for everyone, including a 13-40 cm depth paddling pool for kids.
What is the time zone of Aquaventuras Park Vallarta?
Even though the park is located in Nuevo Vallarta, Nayarit, we are under Jalisco time zone for operation purposes.
What type of food can I find in Aquaventuras Park Vallarta restaurant?
We have combos that include soda, French fries, and you may also choose from pizzas, hamburgers or sandwiches, everything for only $7 or $8 dollars. Box lunches are included in selected swim with dolphin programs.
How far is Aquaventuras Park Vallarta from the airport and how much will I have to pay for a taxi ride?
The park is 10 minutes from the airport and the taxi fee from the airport is about $25 dollars per trip or $7.5 dollars per person if it is a large group. Try to look for the yellow local taxis, they will charge about $6 dollars per trip.
How far is Aquaventuras Park Vallarta from the dock?
The park is located 15 minutes from the dock by taxi.
Can I rent lockers and inner tubes for water slides?
Yes, for an additional cost of $30 pesos.
What is your policy on children?
Infants are considered children 1 to 5 years, whom do not pay the service, however for the Encounter program must have 1 year of age and / or life jacket must fit properly.
We consider them children 6 to 12 years, but for programs should measure 1.20 m and in the company of a paying adult or 1.40 m to perform any program alone. The children will do activities appropriate to their age and height.
What activities are carried out in each program?
Royal Swim: Foot Push, Dorsal Tow, Handshake, Kiss, Hand target, hug.
Dolphin Encounter: Hand target, kiss, handshake, as well as information about the behavior and anatomy of dolphins.
How many people are in the water at the same time?
Royal Swim: 10 maximum.
Swim Adventure: 12 people maximum.
Dolphin Encounter: 15 to 20 people maximum.
How early should I arrive?
We recommend to arrive at least 45 minutes before your scheduled time as you need to check in and receive a small induction.
Can I feed the dolphins?
Dolphins have a specifically balanced diet according to their age, activity and development, so feeding dolphins is not allowed as this could affect their health.
Do you offer therapy programs with dolphins?
No, we currently do not have this service, our programs are educational and interactive. However, we invite you to participate in any of our programs, you can review the security policies section for more information on the participation of people with disabilities.
Do you have transportation service?
Yes, we have transportation service included for those who have a dolphin swim program (service not available for hotels in La Romana zone). Companions shall make an additional payment of 20 USD. (This service must be requested through email to email@example.com or by phone 24 hours before the program).
How I can recognize the transportation vehicle?
All our units have the Dolphin Discovery logo, plus our staff will have distinctive uniform.
What will be the schedule of my transportation?
The timetables for your pick up and return will be scheduled at the time of your reservation.
Will I have to wear a life jacket?
The use of life jackets is required in all water programs, our staff will provide the jacket that best suits your complexion, we have jackets available in different sizes and for babies one year old and up.
I am a person with disabilities, Can I participate in the programs?
People with disabilities may participate in our programs, this requires filling a format and send it via email to firstname.lastname@example.org, in this format is to specify the type of special attention they require and based on this information we can determine which is the best program for you and how many people will assist you.
Can I use my camera?
For security reasons, is not allowed to use cameras in the water, professional photos will be available for sale.
Can pregnant women participate?
Our programs dolphin swim Swim Adventure and Royal Swim are not allowed for pregnant women, however our Dolphin Encounter program is a great option for women with up to 5 months of pregnancy, previously signing a waiver and accompanied by another adult.
What if there is inclement weather?
Our programs go on rain or shine, so there are no cancellations or refunds in these cases.
Includes: Dolphin Encounter Program – A 40 minute shallow water experience including touching, feeding and training with a dolphin. Perfect for non-swimmers! In this program there is NO Swimming with the Dolphins. Plus, Aquaventuras Park Admission, a dish from the “swimmers menu” and a soft drink, Dolphin and Sea Lion show, Facilities: pool, lockers, showers, restrooms. Must be 1 years old and up to participate. Book Now!