The Penguin Meet and Greet is $120+tax – Must be 52″ tall – 1pm everyday
You can come face-to-face with an African Penguin. You will learn about these amazing birds in an interactive class that teaches you the basics about penguins and what is going to happen during your Penguin encounter. You will not go into the water but stay on a safe platform where you interact with the penguins as you get to Train, Touch, Interact and get up-close to the penguins in this heart-warming program. After your penguin adventure, spend the rest of the day exploring the many exhibits and presentations offered at the Miami facility & Park. Also, don’t forget to consider to combo this program with dolphin or sea trek program.
A 15-30 minute educational classroom presentation prior to entering the water.
A 20 minute out of the water experience including touching, playing and training with a penguin.
Professional photo opportunities with a penguin.
A thermal jacket and towel are provided for use during the session.
Free Lockers, Showers, and Changing rooms available.
Each Penguin session is unique, based upon the guests and penguins.
Complimentary admission to all the shows and exhibits for the day. You can spend 3 – 4 hours in the park.
All participants must be 52” (4’4 or132cm) tall
Must be able to understand directions given in English or have a paid family member or friend in the water to translate.
14 participants maximum per session. (broken into two smaller groups per platform)
Open 365 Days a Year
The time slots available includes a guaranteed 20 minute penguin program, educational briefing, changing time, looking at professional photos, dolphin shows, sea lion show, & marine exhibits. Total time of activities is about 3 – 4 hours.
1pm – Afternoon Session Only
The Facility is on Key Biscayne, which is a set of Islands that extend from Downtown Miami. You will get complete written directions with your ticket. < Map >
Driving Times: These times are approximate from the location listed below to Key Biscayne, depending on traffic and weather conditions
Miami Beach & South Beach – 20 / 30 minutes
Miami Cruise Ship Port – 20 minutes
Miami Airport – 20 minutes
Fort Lauderdale Area – 40 minutes / 1 hour
Boca Raton – 1 hour
West Palm Beach – 1 1/2 / 2 hours
Naples/Marco Island – 2 hours
Fort Myers Beach – 2 1/2 hours
Private Van Transportation Available.
Minimum of 2 Persons for Pick Up Service.
No Van Pick UP Service on Sunday.
Round Trip Transportation Per Person from any Miami/Dade Location $35 per person.
Round Trip Transportation Per Person from any Ft Lauderdale/Broward Location $55 per person.
Round Trip Transportation Per Person from any West Palm Beach Location $75 per person.
Round Trip Transportation Per Person from any Naples/Marco Island Location $95 per person.
You must state on the reservation form whether you want transportation or not.
Tickets and Pick Up Time will be emailed to you.
Save Money and make your reservation online. In order to get any of these discounts, you must type the Online Discount Promotional Code in the discount box of the reservation form (Payment Page). After picking the amount of participants/observers, date of travel, and time of program, you will be taken to the reservation form to start your online booking. When you get to payment page, this is where the promotional code needs to be written in the comment box. Without this written code, you will not get the promotional discount. These online promotions can not be combined with any previous orders or discounts. These discounts are for online orders only and the discounts will NOT be offered or honored over the phone with a Dolphin World representative or during the High Season or with any additional Transportation service.
Dolphin World Online Promotions:
NO DISCOUNTS DURING HIGH SEASON!! March 25 & April 8, 2018 – December 20, 2018 – January 8, 2019
Make your reservation more than 8 daysor more in advance get 5% off each person. CODE: online5%off
Make your reservation online and get 2.5% off each person. CODE: miamibookingspecial
Upon arrival, please proceed to check-in window, present your penguin program confirmation number or your last name, which you will receive after making your reservation via email or text.
Confirmation number is a must for entrance.
You do not need to have a printed voucher.
All customers/participants are required to sign liability waivers before participating in this activity.
Refunds / Cancellations and Changes:
All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.
A 10% service charge will apply per person for any cancellations prior 31 days of activity date.
A 50% service charge will apply per person for any cancellations within 30 – 15 day period prior activity date.
A 75% service charge will apply per person for any cancellations within 14 – 8 day period prior activity date.
Prior 8 days of your reservation date, you may change your reservation to a gift certificate, where you would not incur any penalties except the change fee. This gift certificate will be good for 1 year from the date of the certificate.
NO REFUND OR CHANGES WILL BE GIVEN TO ANY ACTIVITY PARTICIPANTS who tries to cancel or change within the 7 day period, does not show up, are late for scheduled program(s). Once a reservation has a confirmation number and confirmed, a refund or change can only be made more than 7 days of the activity date and any change to the program date is subject to availability. Changes made to existing reservations are subject to a $25.00 per person change fee.
The Penguin Encounter goes on Rain or Shine.
WE STRONGLY RECOMMEND THE PURCHASE OF TRIP INSURANCE, which will cover your purchase 100% for any interruptions to your Dolphin World activities! We recommend TravelEx Insurance. Ask a Dolphin World Travel professional for advice on Travel Insurance.
Do you have a Frequently Asked Questions Page with more information? Yes, click this link to see more on the facility, location, map, and hotel information < FAQ PAGE CLICK HERE >
Does your program go on Rain or Shine? Yes, this program goes on Rain or Shine.
Do you have any wheelchairs or strollers available for the public? Yes, there are wheelchairs and strollers available for rent from the Guest Services area at the entrance of the park on a first come, first serve basis.
Can someone whom is wheelchair-bound participate?
This circumstance will be handled on a case-by-case basis. The following questions will need to be addressed and may require prior management approval:
Can the individual stand on the in-water platform without the use of canes or braces?
Can the individual tread water/swim? If the individual cannot freely stand on the platform and must tread water to stay in place, an assistant will need to be in the water to help the individual stay on the platform. The assistant, he/she must pay the full regular price.
Is the individual capable of lifting his/her full weight out of the water? The facility does not have a ramp or crane available for assistance. In addition, no staff member will be permitted to or is capable of lifting anyone out of the water.
Can handicapped individuals participate?
The following questions will need to be addressed and may require prior management approval:
Does the individual meet the height requirement?
To what degree is the individual disabled?
Does the individual have full control of his/her body without required assistance?
Can the individual follow directions and understand English?
Can someone who is blind participate?
Yes, this individual must be accompanied in the water by a paid assistant. The assistant, he/she must pay the full regular price.
Are glasses/contacts permitted in the water?
Contact lenses can be worn. Prescription glasses with clear lenses will be permitted only if they are needed but they cannot be removed at anytime (including for pictures) during the session. We will provide a strap for glasses, which must be worn in order to keep them on securely. Glasses with dark lenses are not permitted unless the individual is sensitive to sunlight, in which case a doctor’s letter will need to be necessary.
Must I know how to swim to participate?
No. there is NO swimming in this program.
What does it mean to be an Observer?
An Observer is a Participant’s friend or family member. Observers participate in all aspects of the program minus the in-water interaction. During the interaction you can cheer on the Participants and take photos. The Observers stay in the stands and have no contact with the penguins. The fee includes complimentary admission to the park, so you can see the rest of the shows and exhibits, as well. Observers under 10 years old must be accompanied by an adult.
What should I bring?
You’ll need something to wear under the wetsuit. A bathing suit is most convenient. You can rely on us to provide the following: Showers, keyed lockers, wetsuits and booties. All jewelry must be removed prior to entering the water. No cameras or loose items will be permitted in the water (no exceptions).
What about taking photographs with the Penguin during my session?
Yes, there are professional staff photographers taking photographs (no video, only stills) of you and your penguin session. You can purchase these photographs after your session. Prices ranges from $45 and up, depending on how many photographs you purchase. You can not take a camera into the water with you during your penguin session. If you do have a family or a friend come with you as an observer, they can take photographs of you during your session. Hint: If you don’t have an observer in your group, you might ask another observer from another group to take a few photographs with your camera.
What kind of habitat do the animals live in at the facility? An enclosed temperature controlled natural habitat to keep the penguin healthy and happy.
Do we have to pay extra entrance and parking fees ? Yes, $10 per car for all day parking. Cars are monitored by a security patrol.
Includes: Penguin Meet & Greet Program – A 20 minute out of water experience including touching and training with Penguins. This Penguin meet and greet is where a specialized trainer will give you and a group of 6 an intimate hands on and learning experience with the penguins. Plus, General Admission to Park, Dolphin Show, Marine Tour, and other Marine Animal Shows. Must be 52 inches (4’4″) or 132 centimeters tall to participate. Book Now!