What This Privacy Policy Covers

This policy covers how DolphinWorld / Keys Adventure Tours treats personal information that DolphinWorld / Keys Adventure Tours collects and receives, including information related to your past use of DolphinWorld / Keys Adventure Tours products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that DolphinWorld / Keys Adventure Tours does not own or control, or to people that DolphinWorld / Keys Adventure Tours does not employ or manage.

Information Collection and Use

General
  1. DolphinWorld / Keys Adventure Tours collects personal information when you register with DolphinWorld / Keys Adventure Tours, when you use DolphinWorld / Keys Adventure Tours products or services, when you visit DolphinWorld / Keys Adventure Tours pages or the pages of certain DolphinWorld / Keys Adventure Tours partners, and when you enter promotions or sweepstakes.
  2. When you register we ask for information such as your name, email address, mailing address, travel interest, and personal comments. Once you register with DolphinWorld / Keys Adventure Tours and sign in to our services, you are not anonymous to us.
  3. DolphinWorld / Keys Adventure Tours collects information about your transactions with us and with some of our business partners, including personal information about your use of travel needs and services that we offer. Your credit card information is never sold or published.
  4. DolphinWorld / Keys Adventure Tours automatically receives and records information on our server logs from your browser, including your IP address, DolphinWorld / Keys Adventure Tours cookie information, and the page you request.
  5. DolphinWorld / Keys Adventure Tours uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
Children
  1. When a child under age 13 attempts to register with DolphinWorld / Keys Adventure Tours, we ask that he or she have a parent or guardian present while in the use of DolphinWorld / Keys Adventure Tours websites. You must be 18 years of age to make reservations or any travel arrangements with DolphinWorld / Keys Adventure Tours.
  2. DolphinWorld / Keys Adventure Tours will not contact children or young adults under age 18 about special offers or for marketing purposes without a parent’s permission.
  3. DolphinWorld / Keys Adventure Tours does not ask a child or young adults under age 18 for more personal information, as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

Texting Policy:

  1. Consent for SMS Communications: If the user (guest) has consented to received SMS (text messages) from Dolphin World, their SMS consent and phone number will not be shared or sold to any third party for marketing purposes.
  2. Types of SMS communication from Dolphin World: The user (guest) will receive order updates, delivery updates, or other relevant information.
  3. Message Frequency: On average, you may receive between 1 to 2 messages upon initial request, though this may vary depending on your requests.
  4. Examples of SMS Message: Dear Sir/Madam, Your appointment for the Dolphin Encounter is on November 24 at 1:30pm for 4 participants.
  5. Standard Messaging Disclosure: To opt out on one of our SMS message use the word “STOP”.  To get help with any SMS message use the word “HELP”.  Also, that data rates may apply.
  6. Standard Messaging Response: When a user (guest)  replies HELP to one of our SMS messages, they will get a message: You may visit website https://dolphinworld.org/contact-us/ or call us at 800-667-5524.
Information Sharing and Disclosure
  1. DolphinWorld / Keys Adventure Tours does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested.
  2. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DolphinWorld / Keys Adventure Tours’s terms of use, or as otherwise required by law.
  3. We transfer information about you if DolphinWorld / Keys Adventure Tours is acquired by or merged with another company. In this event, DolphinWorld / Keys Adventure Tours will notify you before information about you is transferred and becomes subject to a different privacy policy.
  4. DolphinWorld / Keys Adventure Tours displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria – for example, women ages 18-24 from a particular geographic area.
  5. DolphinWorld / Keys Adventure Tours does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
  6. DolphinWorld / Keys Adventure Tours advertisers include Adventure Travel providers and Outfitters and other companies (such as stores, airlines, and hotel companies).

Cookies

  1. DolphinWorld / Keys Adventure Tours may set and access DolphinWorld / Keys Adventure Tours cookies on your computer.
  2. DolphinWorld / Keys Adventure Tours lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to DolphinWorld / Keys Adventure Tours’s cookies.

Your Ability to Edit and Delete Your Account Information and Preferences

General
  1. You can edit your DolphinWorld / Keys Adventure Tours Account Information, including your marketing preferences, at any time.
  2. New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
  3. Certain communications from DolphinWorld / Keys Adventure Tours, such as service announcements, administrative messages and the DolphinWorld / Keys Adventure Tours Newsletter, are considered part of DolphinWorld / Keys Adventure Tours membership and you may opt out of receiving them.
  4. You can delete your DolphinWorld / Keys Adventure Tours account by visiting our Account Deletion page or email info@www.dolphinworld.org.
Confidentiality and Security
  1. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  2. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  3. Your DolphinWorld / Keys Adventure Tours Account Information is password-protected.
    In certain areas DolphinWorld / Keys Adventure Tours uses industry-standard SSLencryption to protect data transmissions.

Changes to this Privacy Policy

DolphinWorld / Keys Adventure Tours may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your DolphinWorld / Keys Adventure Tours account or by placing a prominent notice on our site.

Questions and Suggestions

If you have questions or suggestions, please contact us at info@dolphinworld.org:

Dolphin World / Keys Adventure Tours, Inc
(954) 525-4441.

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