Montego Bay Dolphin Encounter

Montego Bay / Negril / Lucea

Dolphin Encounter – $119 per Adult/$119 per Child, – Must be 1 year old+  everyday   

Come to Montego Bay and have a vacation of lifetime here, you will have many exciting activities to choose from here. The dolphin encounter is perfect for families and those that can not swim. You will have an amazing encounter as you enter the world of these gentle mammals. They will give you a kiss and allow you to caress them while standing in knee deep water. This adventure is best for those who are not comfortable swimming in deep water. That is why this program is a family favourite as it gives the little ones a chance to interact with one of the world’s most beautiful creatures.

Inclusions:

  • A 15-20 minute educational presentation prior to entering the water with the dolphins.
  • A 30 minute in all shallow water experience including touching and training with a dolphin. You will  get a chance to hold, pet, play and kiss the dolphin.
  • Personal photo opportunities with a dolphin.
  • A life jackets will be provided for use during the dolphin session. Wet Suits are NOT provided.
  • Guests should bring their own bathing suits and towels.
  • Lockers, Showers, and Changing rooms available.
  • Each Dolphin session is unique, based upon the guests and dolphins.
  • Observer gets to watch the dolphin interaction.
  • Children from 8 years or more 120cm tall may participate alone in the Encounter program paying adult rate.
  • Children from 1 up to 7 years old or with less than 120cm tall may participate accompanied by 1 adult in the Encounter program.
  • Personal photo opportunities with a dolphin.
  • A life jackets will be provided for use during the dolphin session. Wet Suits are provided seasonally.
  • Guests should bring their own bathing suits and towels.
  • Lockers, Showers, and Changing rooms available.
  • Each Dolphin session is unique, based upon the guests and dolphins.
  • Observer gets to watch the dolphin interaction.
  • Enjoy interacting with stingrays (barbs removed), petting the camels, and learn about the marine world or just relax
  • 10 participants maximum per dolphin session. (which can be broken into smaller groups).
  • Open 365 Days a Year

Available:

The time slots available includes a guaranteed Dolphin Encounter (non-swim) program, educational briefing, & other activities. This can be 2 – 3 hours of activities.

  • 09:30 AM
  • 10:30 AM
  • 11:30 AM
  • 12:30 PM
  • 02:30 PM

Location:

  • Dolphin Cove Montego Bay is located on Lucea Beach, near Montego Bay and Negril.
  • Montego Bay to Lucea Beach about 30 – 40 minute car ride.
  • Negril to Lucea Beach about 40 – 50 minute car ride.

Hotel Guests:

  • Transportation is not included with your swim program but you are able to  include it at an additional cost depending on your hotel´s location. Children aging from 1 to 2 are free of charge. Please contact our call center to get more information and add this service to your reservation. Toll free Jamaica number 1-877-344-3385 or at info@dolphindiscovery.com
  • Round Trip Transportation to Lucea Dolphin Facility, Grand Palladium/Fiesta($8pp), Negril($20pp), Montego Bay ($20pp), Tryall($20pp), Whitehouse ($60pp) Trelawny ($35pp).
  • If you don’t have transportation, we recommend that you pre-book this before your arrival. Booking your Dolphin Program and Trasnsportation are booked separately.
  • You can take your transportation or local taxi.

Dolphin World Online Promotions:

  • Make your reservation more than 8 days or more in advance get 5% off each person. Rebate will be mailed to you.
  • In order to get his rebate, you must call (800) 667-5524 and book this reservation over the phone or book online.
  • If you book online, you will need to email us and state, you would like to get the rebate.  Our email address, dolphinworldresponse@gmail.com

Redemption Instructions

Upon arrival, please proceed to check-in window, present your dolphin program confirmation number or your last name, which you will receive after making your reservation via email or text.

  • Confirmation number is a must for entrance.
  • You do not need to have a printed voucher.
  • All customers/participants are required to sign liability waivers before participating in this activity.

 

Refunds / Cancellations and Changes:

All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.

  • A 10% service charge will apply per person for any cancellations prior 31 days of activity date.
  • A 50% service charge will apply per person for any cancellations within 30 – 15 day period prior activity date.
  • A 75% service charge will apply per person for any cancellations within 14 – 8 day period prior activity date.
  • Prior 8 days of your reservation date, you may change your reservation to a gift certificate, where you would not incur any penalties except the change fee. This gift certificate will be good for 1 year from the date of the certificate.
  • NO REFUND WILL BE GIVEN TO ANY ACTIVITY PARTICIPANTS who cancel within the 7 day period, does not show up, are late for scheduled program(s). Once a reservation has a confirmation number and confirmed, a refund or change can only be made more than 7 days of the activity date and any change to the program date is subject to availability. Changes made to existing reservations are subject to a $25.00 per person change fee.
  • The Dolphin Swim goes on Rain or Shine.

WE STRONGLY RECOMMEND THE PURCHASE OF TRIP INSURANCE, which will cover your purchase 100% for any interruptions to your Dolphin World activities! We recommend TravelEx Insurance. Ask a Dolphin World Travel professional for advice on Travel Insurance.

 

Frequently Asked Questions:

Are programs carried out in the sea or tanks?

We are located right at the shore, all of our programs are carried in the sea water. It is very important to us that you swim with dolphins in their natural environment since Jamaica is full of natural wonders that is what we want you to see and enjoy here at Dolphin Cove Montego Bay.

Will food be available at the park?

Snacks like hot dogs, hamburgers, meatballs and beverages for all ages are available for an additional cost.

How can I arrive to Dolphin Discovery Montego Bay?

Dolphin Cove Montego Bay is located in Lucea 10 minutes away from the Grand Palladium Jamaica Resort & Spa. Just 45 km away from Montego Bay (about 1 hour drive) and 128 km away from Ocho Rios (approximately 2 hours drive taking the A1 highway). Take A1 toward Bogue Rd Hanover Parish

Do you have showers to use after my swim with the Dolphins program in Montego Bay

Yes we do! Showers are located outside by the locker area. We advise you to take a towel as they are not provided at the facility.

What else can I do at the Montego Bay location besides swimming with Dolphins?

You will be able to pet the friendliest camels in all Jamaica as well as enjoy a very unique and memorable shark show.

Do you have restaurants inside the dolphinarium?

Yes, we have the Parrot Grill Restaurant which offers some of the best dishes in all of Jamaica! We offer a variety of dishes from our famously known Real Jamaican Jerk Chicken, to various salads like the Garden Salad and Chicken Salad, and also something for the kids to feast on. You can also grab a delicious drink from our bar that will refresh you after a long day with our friendly dolphins.

What options of food do you offer at your restaurant?

We have a wide selection of hamburgers, club sandwich and delicious hot dogs. Though we also offer the best dish in all of Jamaica which is our home cooked Real Jamaican Jerk Chicken. Snacks are also offered such as nachos, our delicious Chicken Quesadillas, french fries and options for kids such as chicken nuggets.

What are the opening and closing times of your restaurant?

The Parrot Grill is open from  9:30 am to 2:30 pm.

What are the park´s open and close hours?

We are open from 9 am to 5pm.

Is transportation available with my swim program?

Transportation is not included with your swim program but you are able to  include it at an additional cost depending on your hotel´s location. Children aging from 1 to 2 are free of charge. Please contact our call center to get more information and add this service to your reservation. Toll free Jamaica number 1-877-344-3385 or at info@dolphindiscovery.com

What happens if there is bad weather in Jamaica?

Due to our strategic location we are fortunate to be able to work under any climatic condition.

What are the age policies for the Swim Adventure program?

Adult: + 13 years

Kids: 6- 12 years

Infant: 1-5 years

Children from 1 up to 7 years old or with less than 1.20m tall may participate accompanied by 2 adults in the Swim Adventure program only performing the activities Kiss, Hand Target and Handshake.

Children from 8 years or more than 1.20m tall can participate accompanied by one adult in the Swim Adventure program. Children aged 10 years or above 1.40m tall can participate on their own in any program paying the adult rate.

What activities are carried out in each program?

Royal Swim: Foot Push, Dorsal Tow, Handshake, Kiss, Hand target, hug.

Swim Adventure: Belly Ride, Boogie push, Hug, Hand target, handshake, kiss.

Dolphin Encounter: Hand target, kiss, handshake, as well as information about the behavior and anatomy of dolphins.

How many people are in the water at the same time?

Royal Swim: 10 maximum.

Swim Adventure: 12 people maximum.

Dolphin Encounter: 15 to 20 people maximum.

How early should I arrive?

We recommend to arrive at least 45 minutes before your scheduled time as you need to check in and receive a small induction.

Can I feed the dolphins?

Dolphins have a specifically balanced diet according to their age, activity and development, so feeding dolphins is not allowed as this could affect their health.

Do you offer therapy programs with dolphins?

No, we currently do not have this service, our programs are educational and interactive. However, we invite you to participate in any of our programs, you can review the security policies section for more information on the participation of people with disabilities.

Will I have to wear a life jacket?

The use of life jackets is required in all water programs, our staff will provide the jacket that best suits your complexion, we have jackets available in different sizes and for babies one year old and up.

I am a person with disabilities, Can I participate in the programs?

People with disabilities may participate in our programs, this requires filling a format and send it via email to info@dolphindiscovery.com,  in this format is to specify the type of special attention they require and based on this information we can determine which is the best program for you and how many people will assist you.

Can I use my camera?

For security reasons, is not allowed to use cameras in the water, professional photos will be available for sale.

Can pregnant women participate?

Our programs dolphin swim Swim Adventure and Royal Swim are not allowed for pregnant women, however our Dolphin Encounter program is a great option for women with up to 5 months of pregnancy, previously signing a waiver and accompanied by another adult.

Is there refund for cancellation?

Yes, as long as it’s done at least 4 days before the scheduled date of your swim. Cancellations with less than 4 days notice does not apply for any refund. The refund will be made if cancellation is made 5 days or before the scheduled date, however there are bank charges for 10% of its total.

What if there is inclement weather?

Our programs go on rain or shine, so there are no cancellations or refunds in these cases.

What are the age policies for the Encounter program?

Adult: +13 years

Kids: 6- 12 years

Infant: 1-5 years

Children from 1 up to 7 years old or with less than 1.20m tall may participate accompanied by 1 adult in the Encounter program.

Children from 8 years or more 1.20m tall may participate alone in the Encounter program paying adult rate.

What are the age policies for the Royal Swim program?

Adult: + 13 years

Kids: 6-12 years

Infant: 1-5 years

Children from 1 up to 7 years old or with less than 1.20m tall may participate accompanied by 2 adults in the Royal Swim program only performing the activities Kiss, Hand Target and Handshake.

Children from 8 years or more than 1.20m tall can participate accompanied by one adult in the Royal Swim program. Children aged 10 years or above 1.40m tall can participate on their own in any program paying the adult rate.

Includes: Dolphin Encounter Program – A 30 minute shallow water experience including touching, playing, kissing and training with a dolphin. Perfect for non-swimmers! In this program there is NO Swimming with the Dolphins. Plus, briefing time with trainer, interacting with stingrays, petting the camels, and learn about the marine world or just relax and more. Must be 1 years old and up to participate. Transportation available upon request. Book Now!

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Prices from....
  • Adult Participant$119
  • Child Participant$119
  • Adult Observer$24
  • Child Observer$19
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Reservation Office Hours

  • Monday – Friday,
  • 8am – 5pm EST
  • Saturday,
  • 8am – 2pm EST
  • Sunday,
  • Closed

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