Miami VIP Animal Tour

Save Money and make your reservation online. In order to get any of these discounts, you must type the Online Discount Promotional Code in the discount box of the reservation form (Payment Page). After picking the amount of participants/observers, date of travel, and time of program, you will be taken to the reservation form to start your online booking. When you get to payment page, this is where the promotional code needs to be written in the comment box. Without this written code, you will not get the promotional discount. These online promotions can not be combined with any previous orders or discounts. These discounts are for online orders only and the discounts will NOT be offered or honored over the phone with a Dolphin World representative or during the High Season or with any additional Transportation service.

Dolphin World Online Promotions:

• NO DISCOUNTS DURING HIGH SEASON!! March 25 & April 8, 2018 – December 20, 2018 – January 8, 2019
• Make your reservation more than 8 days or more in advance get 5% off each person. CODE: online5%off
• Make your reservation online and get 2.5% off each person. CODE: miamibookingspecial

Redemption Instructions

Upon arrival, please proceed to Will Call check-in window, present your Touch & Feed VIP program confirmation number or your last name, which you will receive after making your reservation via email or text.

• Confirmation number is a must for entrance.
• You do not need to have a printed voucher.
• All customers/participants are required to sign liability waivers before participating in this activity.

Touch & Feed VIP Restrictions:

• All participants must be 3 years of age and up.
• Children under 18 years old must be accompanied by a parent or guardian participant.
• No Observers are allowed in this private tour.
• This program is not available to expectant mothers.
• All Participants must be able to understand directions given in English or provide a translator who will be in the water with them.
• Food is not included

Refunds / Cancellations and Changes:

All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.

• A 10% service charge will apply per person for any cancellations prior 31 days of activity date.
• A 50% service charge will apply per person for any cancellations within 30 – 15 day period prior activity date.
• A 75% service charge will apply per person for any cancellations within 14 – 8 day period prior activity date.
• Prior 8 days of your reservation date, you may change your reservation to a gift certificate, where you would not incur any penalties except the change fee. This gift certificate will be good for 1 year from the date of the certificate.
• NO REFUND OR CHANGES WILL BE GIVEN TO ANY ACTIVITY PARTICIPANTS who tries to cancel or change within the 7 day period, does not show up, are late for scheduled program(s). Once a reservation has a confirmation number and confirmed, a refund or change can only be made more than 7 days of the activity date and any change to the program date is subject to availability. Changes made to existing reservations are subject to a $25.00 per person change fee.
• The Dolphin Swim goes on Rain or Shine.

WE STRONGLY RECOMMEND THE PURCHASE OF TRIP INSURANCE, which will cover your purchase 100% for any interruptions to your Dolphin World activities! We recommend TravelEx Insurance. Ask a Dolphin World Travel professional for advice on Travel Insurance.

Do you have a Frequently Asked Questions Page with more information? Yes, click this link to see more on the facility, location, map, and hotel information < FAQ PAGE CLICK HERE >

Does your program go on Rain or Shine? Yes, this program goes on Rain or Shine. The dolphin swim and shows, will go on most of the time. If there is thunder, there might be a delay before the program resumes again.

Do you have any wheelchairs or strollers available for the public? Yes, there are wheelchairs and strollers available for rent from the Guest Services area at the entrance of the park on a first come, first serve basis.

Can someone whom is wheelchair-bound participate?
This circumstance will be handled on a case-by-case basis. The following questions will need to be addressed and may require prior management approval:

• Can the individual stand on the in-water platform without the use of canes or braces?
• Can the individual tread water/swim? If the individual cannot freely stand on the platform and must tread water to stay in place, an assistant will need to be in the water to help the individual stay on the platform. The assistant, he/she must pay the full regular price.
• Is the individual capable of lifting his/her full weight out of the water? The facility does not have a ramp or crane available for assistance. In addition, no staff member will be permitted to or is capable of lifting anyone out of the water.

Can someone who is blind participate?
Yes, this individual must be accompanied in the water by a paid assistant. The assistant, he/she must pay the full regular price.

Are glasses/contacts permitted in the water?
Contact lenses can be worn. Prescription glasses with clear lenses will be permitted only if they are needed but they cannot be removed at anytime (including for pictures) during the session. We will provide a strap for glasses, which must be worn in order to keep them on securely. Glasses with dark lenses are not permitted unless the individual is sensitive to sunlight, in which case a doctor’s letter will need to be necessary.

What does it mean to be an Observer?
Since this tour is private and the observer could not look on or participate in this program unless they are a paid participant.

What should I bring?
Since you will not be going into the water, you should have comfortable clothes and a hat to keep the sun out of your eyes.

What about taking photographs with the Dolphins during my session?
During this program, you can bring your own camera. If you want a professional to take photos of you, we can provide one. You will need to ask for a photographer.

What kind of pools do the animals live in at the Dolphin facility? The animals live in natural salt-water pools. The water is pumped in from Key Biscayne Bay.

Do we have to pay extra entrance and parking fees ? Yes, $10 per car for all day parking. Cars are monitored by a security patrol.

Includes: Touch & Feed VIP – A 2 1/2 hour out of water experience with each animal, which includes touching and playing with different animals within the park. Each day is unique and depends on the trainers and animals, which will be an interaction with a dolphin, sea lion or seal, rays, birds & reptiles. Must book 48 hours in advance or more. Age 3 + Adult $199.99 / Child $189.99  Book Now!